Privacy Policy — Online Driver Education

Privacy Policy

Last Updated: June 01, 2026

Online Teen Ed operates onlineteened.com, the California DMV Approved Online Teen Driver Education Course. Protecting your privacy is a core priority for us. This Privacy Policy explains what information we gather, how we use it, and the choices available to you.

Who This Policy Applies To

This policy governs personal information handled through our website, online driver education platform, and related support channels—including when you contact us by email, live chat, or phone. Together, these are referred to as the "Site" and "Services."

By accessing the Site or using our Services, you acknowledge the practices described here. This policy covers personal information we obtain from website visitors, enrolled students, prospective customers, and business partners who help us deliver or promote our courses.

Use the links below to jump to a specific topic.

Personal Information You Provide

When you register, enroll, pay for a course, or contact support, you may supply details that identify you or allow us to reach you ("Personal Information"). Depending on the service and applicable law—including DMV and other regulatory requirements—we may collect:

  • Full name
  • Gender
  • Home or mailing address
  • Home or mobile phone number
  • Email address
  • Payment card or other billing details
  • Limited financial account information when required
  • Social Security number (where legally required)
  • Driver license or permit details
  • Preferred language
  • Date and place of birth
  • Age or date of birth
  • Account or enrollment identifiers
  • Approximate location based on IP or device settings
  • Profile details from linked social accounts used to sign in
  • Photos or videos you upload for identity verification or course requirements

We may also receive information about you from referral partners, affiliates, public records, social networks, or vendors that supply analytics, advertising, or identity-verification services on our behalf.

Information Gathered Automatically

As with most online platforms, we and selected vendors employ cookies, pixels, and similar tools to collect technical data when you browse or use our Site on a computer, tablet, or phone.

These tools help us remember your preferences, improve site performance, and deliver communications that may be relevant to you.

Usage and device details. Each time you load a page, your browser may send server logs that can include the referring URL, pages viewed, session duration, device make and model, operating system, browser version, unique device ID, IP address, wireless carrier, and general time zone or location derived from your connection.

Advertising performance. Marketing partners may report aggregate metrics about ads shown on other websites—such as impressions and clicks—that typically do not identify a specific person. If we link such data to your account, we handle it as Personal Information.

Cookies and Similar Technologies

We use several categories of cookies—essential, analytics, preference, advertising, and social—set either by us or by trusted partners. Cookies may be session-based (deleted when you close the browser) or persistent (stored until they expire or you remove them).

Essential cookies enable core features such as secure login, checkout, and course access. Without them, parts of the Site may not function. These cookies generally do not store identifiable profile data.

Analytics cookies measure traffic, page popularity, and navigation patterns so we can improve reliability and content. Vendors such as Pingdom, Hotjar, Emarsys, Visual Website Optimizer (VWO), and Google Analytics may assist with uptime monitoring and usage reporting. Google Analytics aggregates visit data and may share it with other Google products; Google may also use collected data to refine its own ad network. Where we rely on consent for analytics, you may withdraw consent by contacting us.

Preference cookies remember settings you choose—such as language or display options—to provide a smoother experience. They may retain limited Personal Information needed for that purpose.

Advertising cookies support interest-based marketing across our Site and other properties you visit. They often rely on a unique browser or device identifier. To learn about industry opt-out programs, visit the Digital Advertising Alliance at https://youradchoices.com. Opting out limits personalized ads from participating companies but does not remove all online advertising. We may work with Google, Bing, Facebook, and LinkedIn for ad delivery. Manage Google ad personalization at https://www.google.com/ads/preferences/. Google's privacy practices are described at https://www.google.com/intl/en/policies/privacy/.

Third-party ad networks may display promotions on external sites after you visit us. Cookies help measure campaign results and frequency. Each network's tracking is governed by its own policy. Aggregate ad reports we receive usually cannot identify an individual unless combined with account data, in which case we treat the result as Personal Information.

Social media cookies simplify sharing, connect embedded social tools, and help us evaluate outreach on platforms such as Twitter, Facebook, and LinkedIn. Your controls on those platforms determine how their cookies behave.

Managing cookies in your browser

Modern browsers let you block, limit, or delete cookies. Controls are usually under Settings, Tools, Options, or Help. Guidance for common browsers:

To adjust Google Display Network ads, visit https://www.google.com/settings/ads. Resources such as www.allaboutcookies.org explain how to clear stored cookies; removing them often resets associated tracking pixels.

How We Use and Disclose Information

We process Personal Information primarily to run your account and deliver the teen driver education course you purchase. Typical purposes include:

  • Creating and maintaining your student profile, verifying identity, granting course access, issuing certificates, and responding to support requests.
  • Protecting accounts and transactions through fraud monitoring, error detection, and abuse prevention.
  • Meeting legal and DMV reporting obligations, including transmitting completion records to California or other authorities when required.
  • Operating marketing programs—such as referral offers, interest-based ads, and promotions on our Site or partner channels—based on activity, preferences, or data shared with us by affiliates.
  • Sending service announcements, enrollment updates, and—with your ability to unsubscribe—promotional messages about courses or events.
  • Displaying testimonials or reviews you explicitly authorize us to publish.

We do not sell or rent your Personal Information to unrelated third parties except as described in this policy or where you are given a clear choice to opt in or out.

When Information Is Shared With Others

Service vendors. We engage contractors and technology partners ("Service Providers") to handle payments, hosting, email, customer support, collections, marketing, analytics, and IT operations. They may access Personal Information only as needed to perform work for us and are contractually restricted from using it for unrelated purposes. Some data fields are collected directly by these vendors on our behalf.

Analytics partners. Tools such as Google Tag Manager, Pingdom, Hotjar, Emarsys, and VWO help us understand site traffic and performance. See the cookies section for additional detail.

Advertising partners. We may show ads on external sites after you visit us. Cookies measure reach and relevance. Third-party trackers follow their own privacy terms.

Programs like Facebook Custom Audiences, Google Customer Match, and LinkedIn Matched Audiences let us reach people on our contact list when they use those networks. We may upload hashed or plain identifiers—such as email, mailing address, or phone—to match existing accounts. Opt out by contacting us or through each platform's ad settings.

Facebook interest-based ads: https://www.facebook.com/ads/about/?entry_product=ad_preferences_hub

Facebook opt-out instructions: https://www.facebook.com/help/568137493302217

Facebook Data Policy: https://www.facebook.com/privacy/explanation

Google ad settings: https://www.google.com/settings/ads

Google Privacy & Terms: https://www.google.com/intl/en/policies/privacy/

LinkedIn ad preferences are available within your LinkedIn account settings.

Legal and safety disclosures. We may release information to government agencies to satisfy DMV or other regulatory requirements, respond to lawful requests, enforce our terms, protect users and the public, investigate fraud or security incidents, or defend legal claims involving Online Teen Ed.

Business transactions. If we undergo a merger, acquisition, restructuring, bankruptcy, or sale of assets, customer data may transfer to the successor entity and remain subject to this policy unless you receive notice of a material change.

Data Retention and International Transfers

Our operations are based in the United States. If you access the Site from elsewhere, your information may be transferred to, stored in, and processed within the U.S. By submitting data, you consent to that transfer. U.S. privacy laws may differ from those in your home country (for example, the European Union). We require vendors to apply reasonable safeguards for cross-border processing.

  • Information may be processed on servers or by personnel located outside our Fremont office—including vendors who fulfill orders, process payments, or provide technical support. We take commercially reasonable steps to protect data handled on our behalf.
  • Account and transaction records reside on secured systems; sensitive payment details are encrypted in transit where supported.
  • No Internet transmission is completely risk-free. You share information with us at your own discretion. Keep login passwords confidential when we issue credentials for restricted areas.

External websites

Our Site may link to resources we do not control. Those sites have separate privacy policies, and we are not responsible for their content or data practices. Review their policies before providing personal details.

California Resident Privacy Rights

This supplemental section applies to California residents under the California Consumer Privacy Act (CCPA) and related regulations.

During the twelve (12) months before the date above, we may have collected the categories of personal information listed below. See also "Personal Information You Provide" and "Information Gathered Automatically."

  • Identifiers—name, postal address, email, phone number, account username, and similar online identifiers.
  • California Customer Records (Cal. Civ. Code § 1798.80(e))—identifiers above plus payment card or financial details needed to complete a purchase.
  • Protected classification characteristics—age, sex, gender, national origin, marital status, or military status where relevant to enrollment or reporting.
  • Commercial information—course orders, enrollment history, promotions entered, and survey responses.
  • Internet or network activity—browsing history on our Site, search queries, ad interactions, and engagement with social features.
  • Geolocation data—general location inferred from IP address or device settings.
  • Biometric data—voice, keystroke, or facial verification used for identity checks required by DMV rules.
  • Audio data—recordings from customer-service calls when permitted by law.
  • Professional information—business contact details for school or fleet partners.
  • Inferences—profiles derived from site activity, public sources, or partner data reflecting preferences or learning behavior.

Sales and Business-Purpose Disclosures

Online Teen Ed does not sell personal information as "sale" is defined under the CCPA. We do share data with contracted vendors who help operate our Services. Our courses are not intended for children under 13, and we do not knowingly collect information from anyone that age.

We may disclose each category above to Service Providers for operational, security, marketing, or compliance reasons described in "When Information Is Shared With Others" and "How We Use and Disclose Information."

Rights Available to California Residents

Subject to legal exceptions, California residents may request the following. We will respond within timeframes required by law.

Right to Know

You may ask us to confirm the categories and specific pieces of personal information we collected about you during the prior twelve months, including:

  • Categories of personal information collected;
  • Sources of that information;
  • Business or commercial purposes for collection or sale;
  • Categories of third parties who received the data;
  • Specific records we maintain about you;
  • Categories sold or disclosed for valuable consideration, if any, and recipient categories; and
  • Categories disclosed for a business purpose.

Verified responses are provided within 45 days (or the extended period allowed by law) by secure electronic delivery or mail, in a portable format when feasible.

Right to Delete

You may request deletion of personal information we collected from you, subject to exceptions such as completing a transaction, meeting DMV reporting duties, or detecting security incidents.

Right to Opt Out of Sale

Because we do not sell personal information, this right currently does not apply.

Right to Non-Discrimination

We will not deny service, charge different prices, provide a lower quality of service, or suggest adverse treatment solely because you exercised CCPA rights. We may offer price or service differences reasonably tied to the value your data provides.

How to Submit a Request

California residents may exercise these rights by:

We may verify your identity before fulfilling a request and may decline or limit requests as permitted by law.

Sharing Data for Direct Marketing

California residents may ask whether we disclosed personal information to third parties for their direct marketing in the prior calendar year. Submit your question using the contact details below.

Do Not Track Signals

Industry standards for honoring browser "Do Not Track" signals are not yet uniform. Until a consistent standard exists, our Site does not respond to Do Not Track headers.

Security Measures

We apply administrative, technical, and physical safeguards designed to reduce unauthorized access, loss, or misuse of Personal Information. No system is perfectly secure, and we cannot guarantee absolute protection.

Information About Minors

Our teen driver education course serves students who meet California age requirements and is not marketed to children under 13. If you believe a child under 13 submitted personal information without parental consent, contact us so we can remove it.

Contact Us and Policy Updates

Questions about this Privacy Policy, your data, or a rights request may be directed to:

California DMV Approved Online Teen Driver Education Course
Online Teen Ed — onlineteened.com
Attn: Privacy / Compliance
5500 Stewart Ave, Suite 154
Fremont, CA 94538, United States

Phone: 510-591-0000

Email: Info@onlineteened.com

We may revise this policy from time to time. The "Last Updated" date at the top reflects the most recent version. Continued use of the Site after changes constitutes acceptance of the updated terms.